What this chapter helps you do
Know where to go for access, support, and next steps.
Some Infoway tools and services connected to the work discussed on Accelerō require separate access. This chapter helps you understand where to find those requests and how to get help when you need it.
Access to Infoway tools 🔐
Depending on your role and work, you may need access to specific tools, such as:
the Terminology Server
InfoRMS
HL7 Canada affiliate resources
Access to these tools is managed outside of Accelerō. When access is required, you’ll be directed to the appropriate request form or guidance page to get started.
Contact Us 📨
If you’re unsure where to go, or need help with:
access questions
account‑related issues
understanding how to use the platform
the Contact Us option is the best place to start. Your request will be directed to the appropriate team for follow‑up.
Good to know 💡
You don’t need to understand every tool or process right away. Many members use Accelerō first to follow discussions and attend meetings, and request additional access only when it becomes relevant to their work.
Try this now ✅
Locate the Contact Us link and bookmark it so you know where to go if you need support in the future.